BPO Services
Business Process Outsourcing
BPO is a practice that implies delegating a part of the company's
business proccess to an
outer third-party contractor.
The outsourcing industry
has become an integral part of today’s business environment.
Need to cut costs and focus on core
competencies has led to the emergence outsourcing BPO services in Uk & Pakistan based.
Redarmor Solutions is a world wide outsourcing company that provides you with customized solutions
that are tailor-made
for your business requirements. Our business process services are scalable to adjust
your business goals and our areas of expertise range across multiple industries and verticals. Our domain knowledge
is something that you can bank upon.
Client Support Specialist
Ensure positive client experience through high quality service and communication thereby attaining client retention. Handle client service or support related incoming requests. Respond to and resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up. Manage databases and execute reports to track and support implementation and overseeing of compliance initiatives. Coordinate with product development department to enhance current design and determine design problems. Update on new design, product and technology changes.
Call center services
We offer various services like – inbound call center services, outbound call center services, telemarketing services, and technical support services. Our call center gives you the best quality of BPO services including reduced handling time as well as a quick resolution to customer queries.
Chat support services
Technical as well as nontechnical chat services are part of our BPO services offer multi-channel support that every customer demands today. With our chat support services, your customers get real-time assistance while they are browsing your website. This reduces support time drastically.
Ecommerce Support Services
Redarmor Solutions provides ecommerce support services to help you navigate saturated ecommerce sales platforms. Whether you are a startup and or a veteran online business, our ecommerce support solutions will allow you to focus on your core competencies while we improve the customer experience, increase ecommerce sales, and help your business grow.
We can provide both dedicated and flexible resources according to the needs of your business. Our ecommerce support constitutes ecommerce customer service, product, inventory and sales management, data management, website and social media management, and any other support services required by your business.
Our ecommerce support agents have expertise in using these and many other ecommerce platforms and software applications
Redarmor Solutions provides these ecommerce support services across all major platforms
We provide omnichannel ecommerce customer service, so you will always be accessible to your customers, increasing conversion of inquiries into sales. Each call center operator is trained in answering product and service queries and resolving grievances, increasing brand loyalty.
Ecommerce Web Development
Does your website need some changes to accommodate your expanding operations and the holiday season? Does it need an overhaul to attract your target audience? Or do you need one set up from scratch with the busy season right around the corner? With our commitment to work closely with our clients and our ecommerce support expertise, we are perfectly suited to translate your vision into a reality. We are experienced in creating and managing stores on all major ecommerce platforms as well as optimizing them for SEO. Best of all, our turnaround time for ecommerce website development and SEO is also very short.Ecommerce product listing and Inventory Management
Ecommerce product Research
Ecommerce product information Management
Order Proccessing & Tracking
Customer Database Management
Shopping Cart set-up
Ecommerce Sales Support
Administrative Support Virtual Assistant
We can take care of your emails, documents, schedule as well as providing virtual PA services, call handling, and other administrative support services.
Multilingual Virtual Assistant
Marketing Virtual Assistant
Sales Virtual Assistant
Ecommerce Virtual Assistant
Real Estate Virtual Assistant
IT Virtual Assistant
Medical Virtual Assistant
Virtual Legal Assistant
Growth Hacking Virtual Assistant
